Refund Policy

1. 30-Day Money-Back Guarantee
MailsAssist offers a 30-Day Money-Back Guarantee on eligible services. If you are not satisfied with our paid email assistance services, you may request a refund within 30 days from the date of payment, subject to the conditions below.

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2. Refund Eligibility
Refunds may be issued under the following circumstances:

You are dissatisfied with the service provided

Duplicate or accidental payments

Billing or processing errors

All refund requests must be submitted within 30 days of the original transaction.

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3. Non-Refundable Situations
Refunds will not be issued in the following cases:

Services that have been fully delivered and completed as agreed

Requests made after the 30-day refund period

Issues caused by third-party email platforms, service outages, or provider-side restrictions

User-provided incorrect, incomplete, or misleading information

Abuse or misuse of our services

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4. Refund Process
To request a refund, please contact us at:

Email: support@mailsassist.com

Approved refunds will be processed to the original payment method within 7–10 business days.

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5. Chargebacks
Unauthorized chargebacks or payment disputes without first contacting us may result in service suspension and account review.